1. At “The Indian Puja Box”, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is FREE (starting 11 AM, Monday, 11th October, 2021).
2. Products in Pune are delivered in 2-3 working days whereas, products outside Pune are delivered in 4-6 working days.
3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
4. Delivery may take longer due to:
1. Bad weather
2. Political disruptions
3. Other unforeseen circumstances
In such cases, we will proactively reach out to you. Please check your e-mails and SMS regularly for updates.
5. Address change will be accepted only if order has not been shipped. Address change is only possible if the new location is within the same state.
6. As soon as your package ships, we will email you your package tracking information.
Ashutosh: Use the above 6 points for now. Once I get approval for the below content I will add accordingly.
Create a link for shipping policy and display in the footer next to returns if possible. and in hamburger menu for mobile display
In the event the delivery is not executed during the attempt, you shall still be charged for the order and no re-delivery will be possible. We will consider the order executed in the below cases:
Wrong shipping/delivery address. Recipient not available. Premises locked. Recipient refusing to accept the delivery.
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
Proof of delivery will be provided in case of any dispute in delivery.
Deliveries are made on Sundays and on Public Holidays for products that are delivered by hand.
If there is no one available at the shipping addresses to accept the delivery of your order at the time of delivery, the order will not be considered late. Hence in such cases, no refunds, cancellations, liability can be made. We will surely try our best as mentioned below-
Call the recipient to schedule an appropriate delivery time.
The products will be delivered through Blue Dart or any other courier company and the delivery made by them are subject to the Terms and Conditions of such courier companies.
For products that are shipped using the services of our courier partners, the date of delivery is an estimate. Your order may be delivered a day prior or a day after the chosen date of delivery.
You acknowledge that the requested delivery date is non-binding. Estimated delivery date depends on the availability of the product and the destination to which you want the product to be shipped.
Our courier partners do not call prior to delivering an order, so we recommend that you provide an address at which someone will be present to receive the package. The delivery cannot be redirected to any other address.
No deliveries are made by third party courier agencies on a Sunday and Public Holidays.
All courier orders are carefully packed and shipped from our warehouse. Soon after the order has been dispatched, you will receive a tracking number that will help you trace your order.
Courier partners sometimes have some delays due to holidays and strikes.
In case if the recipient is unavailable, we will attempt delivery twice and in case delivery location is incorrect or the recipient refuses to take the delivery, the delivery shall be deemed to have been made. The courier company will attempt to deliver the package twice before the parcel returns back to the point of origin.
In the event the delivery is not executed during the attempts, you shall still be charged for the order.
We will consider the order executed in the below cases:
Wrong shipping/delivery address. Recipient not available. Premises locked. Recipient refusing to accept the delivery.
In case if the recipient is not available, he/she can inform the delivery person to deliver the order to the gate/reception/neighbour.
Delivery at Remote Locations and Towns
Orders can be delivered only in the cities mentioned in the List of Serviceable Cities.
Please note that flowers, cakes and other perishable products are sourced locally at the delivery location.
We can?t commit an exact time of delivery.
Correct address and contact number is a must of the recipient for placing the order.
No deliveries would be done on National Holidays. The delivery of the same would be done on the next working day. In case of floods/ heavy rains/ National Bandh/election dates/ curfews/ traffic jams/ festival times/regulated traffic movements or any other impediments that may restrict the delivery of the order. FNP reserves the right to reschedule the delivery to another date.
The delivery of the products/items ordered will be attempted only once at the address as provided in the order received by FNP. In the event the delivery is not executed due to any reason whatsoever not attributable to FNP, the customer shall still be charged for the order and no redelivery or refund will be made by FNP. The order will be deemed executed and delivered in the following events:
Delivery not done due to wrong address. Recipient not available. Premises locked. Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting /not reachable. Recipient refused the products. Delivered the product at the Gate/Reception/Neighbourhood.
No products in the cart. 
